Brand

Showing individual Compass FIXED WIRELESS broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

Showing individual Compass VDSL broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

so far so good

How did the switch go?

3

Customer Service

1

Clear Billing

5

Any comments?

The Customer service is terrible

How did the switch go?

2

Customer Service

4

Clear Billing

5

Any comments?

Just an issue with getting the internet set up for awhile but they sorted and didn't bill me for the first month because of the issue. Great customer service though and support team is nice and understanding.

Showing individual Compass Other broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

Worst internet provider in the country!Signed up, got connected, first day no internet - waited nine hours to speak to someone, various hold times and call back promises etc.Long story short, in six months my internet disconnected itself seven times, I learn t how to fix myself as calling their phone number from a mobile never gets any answers and you can be next in the queue for over an hour and then get cut off, they also ignore emails and block you on facebook when you call them out on their horrendous service.They tried telling me it was a problem with Chorus' connection into my house - so tell me why it works perfect EVERY SINGLE DAY since I changed providers?There is an entire facebook page dedicated to these guys and thier cowboy ways - look up Compass ComplaintsWhen they finally agreed to let me out of my contract (that they had already made void by not providing the service I had signed up for - several times) they said they would waive the early termination fee.....but then charged it anyway! And then fed me some codswallop line of I had to wait until XX day to do refunds as they could only do them one day a weekAVOID AVOID AVOID and make sure everyone you know, knows it too!

Google rating 3d550da73015d4619d871361ff35a16af6f9290008b572d3db617236fd96fcb5 +
Richard Wilde , 2019-11-12

Used this to compare mobile offerings in NZ - it was useful, though it would be better if it had better filters so that you could specify the range of features you wanted (e.g. rollover of both types, minimum xx GB, xx mins per month). Without these parameters you have to manually read through them all, though it was laid out neatly enough that this still wasn't super hard.

Olive Balli , 2019-08-16

Awesome. Got the latest deals just by a blink of an eye. It is fast and reliable, saves you a lot of time and energy. They are highly recommended if you want to spend your time in more important things.

Pingi Maka , 2019-08-21

Thanks so much for your help. I hope the service from my new provider will be as painless as your service of finding the best deals in town. Super fast and links actually works! Cheers

Fizz M , 2019-08-30

Easy to deal with. Made it super simple to switch and got me a deal which was not available elsewhere. Highly recommend