Showing individual Compass FIXED WIRELESS broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

Showing individual Compass VDSL broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

so far so good

How did the switch go?

3

Customer Service

1

Clear Billing

5

Any comments?

The Customer service is terrible

How did the switch go?

2

Customer Service

4

Clear Billing

5

Any comments?

Just an issue with getting the internet set up for awhile but they sorted and didn't bill me for the first month because of the issue. Great customer service though and support team is nice and understanding.

Showing individual Compass Other broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

Worst internet provider in the country!Signed up, got connected, first day no internet - waited nine hours to speak to someone, various hold times and call back promises etc.Long story short, in six months my internet disconnected itself seven times, I learn t how to fix myself as calling their phone number from a mobile never gets any answers and you can be next in the queue for over an hour and then get cut off, they also ignore emails and block you on facebook when you call them out on their horrendous service.They tried telling me it was a problem with Chorus' connection into my house - so tell me why it works perfect EVERY SINGLE DAY since I changed providers?There is an entire facebook page dedicated to these guys and thier cowboy ways - look up Compass ComplaintsWhen they finally agreed to let me out of my contract (that they had already made void by not providing the service I had signed up for - several times) they said they would waive the early termination fee.....but then charged it anyway! And then fed me some codswallop line of I had to wait until XX day to do refunds as they could only do them one day a weekAVOID AVOID AVOID and make sure everyone you know, knows it too!

Showing individual Compass broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

won’t answer calls because they are apparently busy. been trying to call for nearly a week now but they won’t answer calls,

Compass Broadband Reviews

Are these reviews helpful in considering your switch to Compass broadband?


Glimp values the experience of Kiwis who have used our services to get Compass broadband plans installed in their households. These experiences are important to us as they help our business grow and guides our future customers in making the switch to Compass.


Being one of New Zealand’s smaller internet service providers, Compass ensures that all its consumers are provided with no less than exceptional customer service. They also provide a diverse range of internet options including a fibre, VDSL, and ADSL that caters from casual to extreme users. It may not offer exclusive deals like the bigger providers, but they make sure to always deliver the cheapest deals without compromising on service.


Find out if Compass can offer you the best broadband speeds in your area. See how they fare compared to other internet providers in New Zealand.


Have you switched to Compass using our comparison tool? We value all of your experiences - both good and bad - so we’d love for you to leave us a review! Click here to rate our service.


Why comparing will help you save?

Comparing can help reduce your monthly costs significantly! By comparing different plans from the best providers in NZ, you can find a tailored result that matches your needs perfectly – it’s that quick and easy! And best of all – it’s free! In just a few minutes, you can switch to a comprehensive deal and start saving money today!


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If you’re looking for a one-stop website for all your household utilities, you’re in the right place! Here at glimp, our first and foremost mission is to save our customers time and money. We give you personalised, unbiased and accurate results when you compare utilities with us. So whether you’re looking for a provider or wanting to switch to a new one, you can do it all at glimp.


About glimp

glimp is a comparison website for utilities such as broadband, power and gas. glimp has helped thousands of New Zealanders find the best broadband deals since January 2016. The glimp.co.nz broadband comparison and switching service is designed to help you save time and money by finding you the best broadband deal from the right provider, and at the best price.


4.6

+
KMN Sharma , 2024-09-06

The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.

Nik Ram , 2024-08-29

Awesome to deal and easy to get a hold of. The representative was very friendly and outlined every single detail in an precise and concise manner. Things did not take long at all and I'm very happy with the deal I got.

Charlotte Britton , 2024-07-24

Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.

Mei Foong , 2024-07-24

Joshua has been great in helping sorting out internet connection for my new home! Very knowledgeable on the marketplace pricing! Makes this exercise a breeze! Glimp is absolutely well recommended and trusted 👍

Sianna Taewa , 2024-09-06

Glimpse always saves me money when my contract plan expires. The service is always informative, fast and good value. Filomena Raboiliku was very friendly, clear and helpful.

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