Frequently Asked Questions
What is Can I Get Fibre?
Can I get fibre is a free fibre checker service offered by glimp. It lets you check what broadband technology is available at your home address. If you are one of the unlucky ones with no fibre connection, it tells you when fibre will be installed at your address.
What is Fibre Broadband?
Fibre broadband is the fastest broadband technology currently available. It uses fibre optics cable and light to deliver your data much faster than standard copper lines. Fibre broadband performance isn't affected by distance. This means your broadband speed is consistent no matter how far your home is located from the broadband cabinet.
How fast are the Ultra Fibre plans?
Fibre 30 should deliver you the Fibre speeds up to 30mbps download speeds and 10mbps upload speeds. Ultra Fast Fibre 100 should deliver Fibre speeds up to 100mbps download and 20mbps upload. Ultra Fibre 200 can provide 200Mbps download and 20Mbps upload. Ultra Fast Fibre Gigabit can provide up to 1000Mbps download and up to 500Mbps upload.
What is Fibre Broadband good for?
With fibre broadband speeds of 100Mbps or more, you can connect multiple devices and have no problem watching, listening, playing and work all the same time with no affect on the quality of the fibre broadband speed.
Should I choose Ultra Fast Fibre Broadband?
If you can get fibre broadband at your address, you should definitely get fibre connected to your house. This is the future and government is spending significant amounts to bring it to New Zealand. Additionally, your speeds will be faster and more consistent. It’s worth it.
How long is fibre broadband installation?
Because fibre broadband is a new technology, the installation can take few weeks, however it is worth the wait. Do it once and never have to worry again. See the fibre installation process below.
Standard Fibre Installation Process
Most of the time your fibre installation will be standard. It will require a technician from your Local Fibre Company, such as Chorus. When they arrive, they will make sure to explain everything to you and that you understand what is required. The work will not begin unless you're happy with what's proposed.
The fibre installation work includes the following:
- Installing the fibre cable from the street through to your home.
- Installing and connecting the necessary equipment outside and inside your home.
- Making sure the fibre service is running.
- Disconnecting the copper broadband connection to your home.
- Minimise any impact on grassed areas. If hard surfaces are affected, they will be resealed.
Non-standard Fibre Installation Process
If your house is more than 200m from the Fibre access point on the street, you will need this type of installation. Additionally, if you decide to install your fibre modem in a different place from the ONT and need additional wiring as a result.
The Local Fibre Company, such as Chorus, will let you know if your home needs a non-standard installation and the cost before they start any work.