Frequently Asked Questions
What is Can I Get Fibre?
‘Can I get fibre’ is a free fibre broadband checker offered by glimp. It allows you to check what broadband technology is available at your home address. If you are one of the unlucky ones with no fibre connection, it tells you the fibre availability for your location. Always visit our fibre checker to find out the latest fibre news in your area.
What is Fibre Broadband?
Fibre broadband is the fastest broadband technology currently available. It uses fibre optics cable and light to deliver your data much faster than standard copper lines. Fibre broadband performance isn't affected by distance. This means your broadband speeds are consistent no matter how far your home is located from the broadband cabinet. The issue, however, is fibre availability across NZ. You can use our fibre broadband checker here at glimp to find out more.
How fast are the Ultra Fibre plans?
Fibre 30 should deliver you fibre speeds up to 30mbps download speeds and 10mbps upload speeds, according to the average result from the fibre checker. Ultra Fast Fibre 100 should deliver fibre speeds up to 100mbps download and 20mbps upload. Ultra Fibre 200 can provide 200Mbps download and 20Mbps upload. Ultra Fast Fibre Gigabit can provide up to 1000Mbps download and up to 500Mbps upload. But as not all of NZ can get this type of connection, check fibre availability in your area first before purchasing a plan
What is Fibre Broadband good for?
With fibre broadband speeds of 100Mbps or more, you can connect multiple devices and have no problem watching, listening, playing and working at the same time, with no effect on the quality of speeds. Use our fibre broadband checker to find out the average internet speeds in your area.
Should I choose Ultra Fast Fibre Broadband?
If fibre availability is not a problem in your area, you should definitely get fibre connected to your house. This is the future – and the government is spending significant amounts to bring it to New Zealand. Additionally, your speeds will be faster and more consistent. It’s worth it, so better use our fibre broadband checker services to check fibre availability.
How long is fibre broadband installation?
Because fibre broadband is a new technology, the installation can take a few weeks, however, it is worth the wait. See the fibre installation process below:
Standard Fibre Installation Process
Most of the time your fibre installation will be standard. It will require a technician from your Local Fibre Company, such as Chorus. When they arrive, they will make sure to explain everything to you and that you understand what is required. The work will not begin unless you're happy with what's proposed.
The fibre installation work includes the following:
- Installing the fibre cable from the street through to your home.
- Installing and connecting the necessary equipment outside and inside your home.
- Making sure the fibre service is running.
- Disconnecting the copper broadband connection to your home.
- Minimising any impact on grassed areas. If hard surfaces are affected, they will be resealed.
Non-standard Fibre Installation Process
If your house is more than 200m from the Fibre access point on the street, you will need this type of installation. Additionally, if you decide to install your fibre modem in a different place from the ONT and need additional wiring as a result.
The Local Fibre Company, such as Chorus, will let you know if your home needs a non-standard installation and the cost before they start any work.