General fees are Total Annual Fund Charge (computed based on your fund type) which includes management fees, underlying fees and expenses, and performance fees; and other charges which includes scheme administration fee ($30.00 per annum), and scheme expenses (including audit and legal costs)
Yes. You can do so anytime. Simply contact their Service Team through info@quaystreet.com and complete the Change of Investment Direction Form.
As long as you meet the criteria, you can join anytime. You must have a current KiwiSaver scheme if you’re switching from another provider. If you’re enrolling for the first time, you should be an NZ citizen or permanent resident.