Brand

Showing individual Slingshot ADSL broadband reviews

How did the switch go?

4

Customer Service

3

Clear Billing

5

Any comments?

Not impressed lately. Having been with them for around 3 years I'm now paying more than what they offer new customers on a 12 month fixed term. I'm not in a position to resign a fixed term as i maybe moving in with partner who has a business account.

How did the switch go?

2

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

Tried to switch to slingshot absolute disaster. Didn't do what they said the would when we went to change. Staff member was very ride on the phone when I was trying to sort it out ended up telling them to stick it . Wouldn't go near them ever again absolutely hopeless customer service

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

When everything is running and there are no issues it's great! But the whole first month i was connected o didnt have access to the internet. They disconnected me the were going to charge me for reconnection! I've been with them since the 28th of June and was able to use the internet for about a week before it what out again they did all these tests and told me 24 hours latter it was fixed and well it wasn't and still isn't!

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

mint price for unlimited

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

The problem I had was with Spark when I chose to switch from them to Slingshot. They cut me off pretty much straight away and were obnoxious in their attitude toward me as a longstanding customer. They made no attempt to find out why I was leaving. I would never return to them at all because of their appalling customer service.

How did the switch go?

1

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

1

Customer Service

2

Clear Billing

3

Any comments?

Sign up process was a disaster as they did not get back to me at all for almost a month to say they were somehow unable to provide my switch as they couldnt find evidence of my current connection at that time.After phoning Slingshot to ask if the switch was happening I had to ring Vodafone ask for some number needed and get back to Slingshot to get any action. I demanded a free months service.

Showing individual Slingshot FIBRE broadband reviews

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

It doesn't seem as fast as my previous ADSL with Flip (which I would rate 5 stars) and I am have troubles with my phone since it was changed over to slingshot from flip.

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Great Service!

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

2

Customer Service

2

Clear Billing

3

Any comments?

Took 2 months for fibre installation to be completed which we were told 3 weeks. But had standard in the meantime while we waited which wasn't adequate for my household, too much lag. Had to ring to upgrade from 50mbps to 100. It was free so don't know why they didn't just set that for my account. It still lags with 2 PS4 and 2 mobile phones which sucks but not sure if anything to do with slingshot have called multiple times but they say it's normal??? Confused. Am on 12 month contract otherwise would cancel and I am only in the 2nd month.

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

I wish everyone the best.

How did the switch go?

3

Customer Service

1

Clear Billing

5

Any comments?

How did the switch go?

4

Customer Service

5

Clear Billing

4

Any comments?

How did the switch go?

2

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

2

Clear Billing

4

Any comments?

It works well at a reasonable price. Better if you don't try and speak to a live person

How did the switch go?

3

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

Slingshot is one of the worst broadband companies I have been with. We have been through 4 modems. For the last 12 + months we have had really bad internet service. Every time we ring up they say that we have been given a "shit modem". We are still having trouble. Our contract was up but then they locked us into a fiber one so we are stuck with crappy services

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

Modem router a bit unreliable

Showing individual Slingshot VDSL broadband reviews

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

Could be faster - a bit disappointed really

How did the switch go?

3

Customer Service

4

Clear Billing

4

Any comments?

Showing individual Slingshot Other broadband reviews

How did the switch go?

4

Customer Service

5

Clear Billing

5

Any comments?

sorry not sure what type of broadband i have Love slingshot Have phone / internet /cell phone