Brand

Showing individual Slingshot ADSL broadband reviews

How did the switch go?

4

Customer Service

3

Clear Billing

5

Any comments?

Not impressed lately. Having been with them for around 3 years I'm now paying more than what they offer new customers on a 12 month fixed term. I'm not in a position to resign a fixed term as i maybe moving in with partner who has a business account.

How did the switch go?

2

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

Tried to switch to slingshot absolute disaster. Didn't do what they said the would when we went to change. Staff member was very ride on the phone when I was trying to sort it out ended up telling them to stick it . Wouldn't go near them ever again absolutely hopeless customer service

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

When everything is running and there are no issues it's great! But the whole first month i was connected o didnt have access to the internet. They disconnected me the were going to charge me for reconnection! I've been with them since the 28th of June and was able to use the internet for about a week before it what out again they did all these tests and told me 24 hours latter it was fixed and well it wasn't and still isn't!

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

mint price for unlimited

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

The problem I had was with Spark when I chose to switch from them to Slingshot. They cut me off pretty much straight away and were obnoxious in their attitude toward me as a longstanding customer. They made no attempt to find out why I was leaving. I would never return to them at all because of their appalling customer service.

How did the switch go?

1

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

1

Customer Service

2

Clear Billing

3

Any comments?

Sign up process was a disaster as they did not get back to me at all for almost a month to say they were somehow unable to provide my switch as they couldnt find evidence of my current connection at that time.After phoning Slingshot to ask if the switch was happening I had to ring Vodafone ask for some number needed and get back to Slingshot to get any action. I demanded a free months service.

How did the switch go?

1

Customer Service

2

Clear Billing

5

Any comments?

Terrible change over , 5 days later still no phone, wireless modem supplied is really bad too. They keep saying its fixed, and raising a new ticket. This has been so hard, I was expecting a easy switch, I wish i had stuck with Spark.

How did the switch go?

1

Customer Service

2

Clear Billing

5

Any comments?

Terrible change over , 5 days later still no phone, wireless modem supplied is really bad too. They keep saying its fixed, and raising a new ticket. This has been so hard, I was expecting a easy switch, I wish i had stuck with Spark.

How did the switch go?

2

Customer Service

1

Clear Billing

1

Any comments?

Changed address half way thru a Fibre contract. Cannot get Fibre installed at the new address so stuck with ADSL. Price suddenly shot up to $90 per month with no notice. Get stonewalled when I try to find out why they can't provide VDSL. Switched to 2degrees. Slingshot now want an early termination payout as they claim the contract restarted when the address changed. I'm claiming no contract as they can't provide the service I signed up for.

How did the switch go?

2

Customer Service

1

Clear Billing

1

Any comments?

Changed address half way thru a Fibre contract. Cannot get Fibre installed at the new address so stuck with ADSL. Price suddenly shot up to $90 per month with no notice. Get stonewalled when I try to find out why they can't provide VDSL. Switched to 2degrees. Slingshot now want an early termination payout as they claim the contract restarted when the address changed. I'm claiming no contract as they can't provide the service I signed up for.

How did the switch go?

2

Customer Service

1

Clear Billing

1

Any comments?

Changed address half way thru a Fibre contract. Cannot get Fibre installed at the new address so stuck with ADSL. Price suddenly shot up to $90 per month with no notice. Get stonewalled when I try to find out why they can't provide VDSL. Switched to 2degrees. Slingshot now want an early termination payout as they claim the contract restarted when the address changed. I'm claiming no contract as they can't provide the service I signed up for.

Showing individual Slingshot FIBRE broadband reviews

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

It doesn't seem as fast as my previous ADSL with Flip (which I would rate 5 stars) and I am have troubles with my phone since it was changed over to slingshot from flip.

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Great Service!

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

2

Customer Service

2

Clear Billing

3

Any comments?

Took 2 months for fibre installation to be completed which we were told 3 weeks. But had standard in the meantime while we waited which wasn't adequate for my household, too much lag. Had to ring to upgrade from 50mbps to 100. It was free so don't know why they didn't just set that for my account. It still lags with 2 PS4 and 2 mobile phones which sucks but not sure if anything to do with slingshot have called multiple times but they say it's normal??? Confused. Am on 12 month contract otherwise would cancel and I am only in the 2nd month.

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

I wish everyone the best.

How did the switch go?

3

Customer Service

1

Clear Billing

5

Any comments?

How did the switch go?

4

Customer Service

5

Clear Billing

4

Any comments?

How did the switch go?

2

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

2

Clear Billing

4

Any comments?

It works well at a reasonable price. Better if you don't try and speak to a live person

How did the switch go?

3

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

Slingshot is one of the worst broadband companies I have been with. We have been through 4 modems. For the last 12 + months we have had really bad internet service. Every time we ring up they say that we have been given a "shit modem". We are still having trouble. Our contract was up but then they locked us into a fiber one so we are stuck with crappy services

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Sign up and connection was smooth. Great deal 3 months freeeeee!

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

Modem router a bit unreliable

How did the switch go?

1

Customer Service

3

Clear Billing

1

Any comments?

Messed up to many times to count and power was outrageous over winter should of stayed with hlowbug would of worked out still cheaper ther almost 600 monthly

How did the switch go?

1

Customer Service

3

Clear Billing

1

Any comments?

Messed up to many times to count and power was outrageous over winter should of stayed with hlowbug would of worked out still cheaper ther almost 600 monthly

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

If you're thinking about switching to Slingshot, do yourself a huge favour and DON'T!We switched three months ago and, thinking that customer service would be better if we used all services, we signed up to their Broadband, landline, mobile and electricity services.Switching from our previous supplier was a nightmare. A small problem turned into the months of bullshit from their help desk. We were told three times that one of our mobile accounts 'is set up to automatically change to the new rates at the next biking period'. Yeah Right! After three months, it FINALLY changed and we listened to multiple help desk staff bullshit is our be totally incompetent as they told us it was all set up.As for their internet 'service': it's worse than a joke! I haven't seen a day go by when we haven't been dropped of our internet connection multiple times. Their usual answer "try turning your modern of and on again". Yeah Right! It runs again for half an hour then cuts out again and again and again and again! We had better service from Vodafone and better internet on VDSL than Slingshots rubbish broadband fibre connection.I'm currently writing this using my mobile as my desktop internet is down AGAIN. Our alarm system runs on the internet and we have afrail old lady living with us so it's critical to have a stable service: Slingshot is NOT the answer, it's utter rubbish. DONT DO IT! DON'T USE THIS COMPANY: YOU'LL REGRET IT IF YOU DO!

Showing individual Slingshot VDSL broadband reviews

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

Could be faster - a bit disappointed really

How did the switch go?

3

Customer Service

4

Clear Billing

4

Any comments?

Showing individual Slingshot Other broadband reviews

How did the switch go?

4

Customer Service

5

Clear Billing

5

Any comments?

sorry not sure what type of broadband i have Love slingshot Have phone / internet /cell phone

Google rating 3d550da73015d4619d871361ff35a16af6f9290008b572d3db617236fd96fcb5 +