Showing 48 Powershop Power Reviews

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Worst electricity company i dealt with ever. Just to get in touch with customer service takes hours and might take weeks to resolve an issue and the customer service are so unprofessional and rude. Biggest waste of time. Not suitable for people with busy lives.

How did the switch go?
5
Customer Service
5
Clear Billing
3
Overall Satisfaction
4.3

Any comments?

I find it a wee bit confusing, however I am only a new customer

How did the switch go?
5
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.7

Any comments?

very expensive because I'm a low user, in an attempt to reduce my account I turned off the hot water and only turn it on 2-3 hours a day. They investigated me and replaced the old meter. The costs went up this year because they started charging a daily supply charge as well.The harder I try to make my bill cheaper and affordable the more expensive the power becomes. I would change but I dont want a smart meter.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Previously to joining Powershop i was always oweing larges amounts of money to power companies but since being with Powershop I have always been ahead in my power, the Powershop app makes it incredibly easy to manage your usage. Can not recommend Powershop enough

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They are great

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

All over great providers :)

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We are very satisfied with Powershop, we've found them the cheapest we got rang awhile ago from another company saying that we were cheaper so we changed but it was costing more so we changed bsck to Powershop and couldn't be happier. They also sort any problems out straight away and if we need a bit longer paying our bill they always give the extra time which was a big help when we had a final read to pay plus charges at the new house.

How did the switch go?
5
Customer Service
4
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

Very good

How did the switch go?
5
Customer Service
4
Clear Billing
3
Overall Satisfaction
4.0

Any comments?

Have only been with them 2 weeks. Prior was flick

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Been with them for 4 years. No major price increases and the Samsung App is so easy to use. Definately my most favourite provider I have used to date.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love the service and knowing the price of power all the time.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Left powershop tried another company and came back to them. Never had such a great experience

How did the switch go?
2
Customer Service
2
Clear Billing
2
Overall Satisfaction
2.0

Any comments?

Costing more than the last company I moved form

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We have been with Nova briefly and appalled with their customer service. So appalled I have felt compelled to lay a complaint.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They have been great to deal with since day one. Even helpful with getting a smart meter installed and sorting the over charges on my bill due to the extremely old meters

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Very impressed with the powershop facilitated rapid change in response to high pricing by previous company

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Their customer service line is always efficient and helpful whenever I have any queries

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Tea Edwards , 2024-03-25

I was a little hesitant to stay on the call when I first picked up but I’m glad I stayed until I did. Josua Legavai was the lovely lady taking care of me. She was so friendly, clear and helpful. She helped me understand everything I needed to and explained everything with great detail. I am still young and learning and have just moved into a new home with my son so I’m grateful she was able to help me today.

Zoe Pascoe , 2024-02-26

Highly recommend Jordan at Glimp, very professional and really good at her job! thank you for the help definitely saved me alot of time ready for our move thank you Jordan A+++++

Peter Allport , 2024-02-23

I'm so happy I asked Glimp for help, to find a service provider that suits our family's budget, without losing quality and unlimited data on both our mobile phones and broadband. Mele Falahola is a Comparison Specialist from Glimp and she was amazing from the beginning. Mele located the right service provider for our needs that will save us money!, fulfil our usage and more! compared to what we were using. My wife and I even asked for a comparison on our electricity bill. Mele responded immediately once she saw our monthly bills and compared it to another provider that not only do not required a contract to stick too (like the mobile and broadband provider Mele recommended) but their price per kWh was so much better! Which is why we changed that also. Thank you Mele and Glimp for your help. We can now look forward to our Christmas holiday in the Cook Islands from what we can now save. :-)