Showing 48 Powershop Power Reviews

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Worst electricity company i dealt with ever. Just to get in touch with customer service takes hours and might take weeks to resolve an issue and the customer service are so unprofessional and rude. Biggest waste of time. Not suitable for people with busy lives.

How did the switch go?
5
Customer Service
5
Clear Billing
3
Overall Satisfaction
4.3

Any comments?

I find it a wee bit confusing, however I am only a new customer

How did the switch go?
5
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.7

Any comments?

very expensive because I'm a low user, in an attempt to reduce my account I turned off the hot water and only turn it on 2-3 hours a day. They investigated me and replaced the old meter. The costs went up this year because they started charging a daily supply charge as well.The harder I try to make my bill cheaper and affordable the more expensive the power becomes. I would change but I dont want a smart meter.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Previously to joining Powershop i was always oweing larges amounts of money to power companies but since being with Powershop I have always been ahead in my power, the Powershop app makes it incredibly easy to manage your usage. Can not recommend Powershop enough

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They are great

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

All over great providers :)

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We are very satisfied with Powershop, we've found them the cheapest we got rang awhile ago from another company saying that we were cheaper so we changed but it was costing more so we changed bsck to Powershop and couldn't be happier. They also sort any problems out straight away and if we need a bit longer paying our bill they always give the extra time which was a big help when we had a final read to pay plus charges at the new house.

How did the switch go?
5
Customer Service
4
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

Very good

How did the switch go?
5
Customer Service
4
Clear Billing
3
Overall Satisfaction
4.0

Any comments?

Have only been with them 2 weeks. Prior was flick

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Been with them for 4 years. No major price increases and the Samsung App is so easy to use. Definately my most favourite provider I have used to date.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love the service and knowing the price of power all the time.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Left powershop tried another company and came back to them. Never had such a great experience

How did the switch go?
2
Customer Service
2
Clear Billing
2
Overall Satisfaction
2.0

Any comments?

Costing more than the last company I moved form

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We have been with Nova briefly and appalled with their customer service. So appalled I have felt compelled to lay a complaint.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They have been great to deal with since day one. Even helpful with getting a smart meter installed and sorting the over charges on my bill due to the extremely old meters

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Very impressed with the powershop facilitated rapid change in response to high pricing by previous company

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Their customer service line is always efficient and helpful whenever I have any queries

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Shane Egan (Popup) , 2023-07-10

Excellent service. Responsive and easy to deal with. Got me an awesome deal on Broadband. Well worth calling to see what they can do. đź‘Ť

Jamie Martin , 2023-06-18

Really great service, helped us save about 30% on power plus a free $100 sign up bonus. Very fast and efficient.

Kat W , 2023-06-20

Very helpful and informative. Lovely chatting with them on the phone, helped me find a power supplier, pretty simple and straight forward

Dee Painter , 2023-08-08

So easy to use, very helpful and got a great deal with my power and gas