Showing 47 Powershop Power Reviews

How did the switch go?
5
Customer Service
5
Clear Billing
3
Overall Satisfaction
4.3

Any comments?

I find it a wee bit confusing, however I am only a new customer

How did the switch go?
5
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.7

Any comments?

very expensive because I'm a low user, in an attempt to reduce my account I turned off the hot water and only turn it on 2-3 hours a day. They investigated me and replaced the old meter. The costs went up this year because they started charging a daily supply charge as well.The harder I try to make my bill cheaper and affordable the more expensive the power becomes. I would change but I dont want a smart meter.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Previously to joining Powershop i was always oweing larges amounts of money to power companies but since being with Powershop I have always been ahead in my power, the Powershop app makes it incredibly easy to manage your usage. Can not recommend Powershop enough

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They are great

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

All over great providers :)

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We are very satisfied with Powershop, we've found them the cheapest we got rang awhile ago from another company saying that we were cheaper so we changed but it was costing more so we changed bsck to Powershop and couldn't be happier. They also sort any problems out straight away and if we need a bit longer paying our bill they always give the extra time which was a big help when we had a final read to pay plus charges at the new house.

How did the switch go?
5
Customer Service
4
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

Very good

How did the switch go?
5
Customer Service
4
Clear Billing
3
Overall Satisfaction
4.0

Any comments?

Have only been with them 2 weeks. Prior was flick

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Been with them for 4 years. No major price increases and the Samsung App is so easy to use. Definately my most favourite provider I have used to date.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love the service and knowing the price of power all the time.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Left powershop tried another company and came back to them. Never had such a great experience

How did the switch go?
2
Customer Service
2
Clear Billing
2
Overall Satisfaction
2.0

Any comments?

Costing more than the last company I moved form

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

We have been with Nova briefly and appalled with their customer service. So appalled I have felt compelled to lay a complaint.

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

They have been great to deal with since day one. Even helpful with getting a smart meter installed and sorting the over charges on my bill due to the extremely old meters

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Very impressed with the powershop facilitated rapid change in response to high pricing by previous company

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Their customer service line is always efficient and helpful whenever I have any queries

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Google rating +
Leah Te Rangi , 2021-09-28

Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )

Tara Davis , 2021-09-28

Found it really easy to find what i needed and also got a call regarding what deals might be best suited etc. Saves a lot of time. Highly reccommend glimp

John de Jong , 2021-09-26

Easy site to navigate. Gave me great options that suit my household including reputable providers I wasn't familiar with.

Christine Henare , 2021-06-25

I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.

Chris Lerew , 2021-09-18

Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.