Brand

Showing individual Orcon VDSL broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Hassle Free so far!

How did the switch go?

5

Customer Service

5

Clear Billing

3

Any comments?

I have not yet received a bill so will only be able to let you know later, but so far, the cheapest and great service

How did the switch go?

4

Customer Service

2

Clear Billing

1

Any comments?

It's early stages at the moment but I am not happy with the monthly bill I have just received and only been with Orcon for a week. I also thought as per their website that I would be charged half price for six months. This is what attracted me to change over to Orcon but have been billed a full month with $9.95 which apparently is for extra charges which I was not told about 😡😡😡

How did the switch go?

4

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Been with Orcon for 5 years now and they have always given great service and great pricing - every time someone else contacts us with a deal Orcon undercut it and do better. Love having a knowledgeable call centre crew based in New Zealand!

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

Had a couple of issues with phone not broadband but they fixed it up quickly. (Been with them five years)

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

My broadband provider is excellent!!! I have never had any issues with them ever, and the price is just right. I've recommended Orcon to everyone that has asked me about broadband providers.

How did the switch go?

4

Customer Service

4

Clear Billing

3

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Showing individual Orcon ADSL broadband reviews

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

The speed are not dat great

How did the switch go?

4

Customer Service

3

Clear Billing

3

Any comments?

Good

How did the switch go?

3

Customer Service

3

Clear Billing

4

Any comments?

orcon can't provide business connections

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

All good thus far.

How did the switch go?

3

Customer Service

1

Clear Billing

2

Any comments?

How did the switch go?

4

Customer Service

3

Clear Billing

4

Any comments?

Recently had a problem with our phone line causing problems with both phone and internet - fixed within 48 hours!

How did the switch go?

4

Customer Service

4

Clear Billing

3

Any comments?

Orcon has been the only provider I have had . When we moved off the farm 5 years ago moving to town it went quite smoothly.We are in the process of getting fibre, it is to be dug in to the house this week and installed in house at end of month. Charges remain the same, and this includes landline phone.Billing has changed recently and I don't find it just as good as previously but it ok.

How did the switch go?

2

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

So far I have no complaints. They are very quick to set you up and are always very helpful on the phone

Showing individual Orcon FIBRE broadband reviews

How did the switch go?

1

Customer Service

1

Clear Billing

5

Any comments?

Orcon built an awesome business on great ideas and great customer service. First the customer service disappeared when they were bought out by an overseas company and now they have no imagination. They make everything difficult, but they are cheap, so if you have the time to put up with them setting things up, they do have good prices.

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

3

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

2

Any comments?

I believe they have had problems with their billing via email and so did not receive one rather I received a "Pay soon or you're late" which was a bit disappointing, otherwise cannot fault them thus far. Like how quickly they do answer when you call them! And handle your issue competently.

How did the switch go?

4

Customer Service

3

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

Fibre doesn't seem totally wonderful as it still seems to be slow sometimes but overall is good.

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

3

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

3

Any comments?

Good service so far. Was easy to connect.