Showing 25 Nova Energy Power Reviews

How did the switch go?
3
Customer Service
2
Clear Billing
4
Overall Satisfaction
3.0

Any comments?

Internet speed was shocking, called up and their help team made no difference. Don't use for Nova for internet.

How did the switch go?
4
Customer Service
2
Clear Billing
1
Overall Satisfaction
2.3

Any comments?

Really really dodgy. They keep overestimating by a lot so i have to keep following up with pictures of my meter. Last Wednesday they changed my meter. That morning i took a video of it so that I could have the reading before they took that meter away (in case they do another estimate) and as suspected they did another estimate of c. 340 more than the reading that i had from that morning. If i didn't take that video before they took my meter away I wouldn't have had proof of them overestimating my reading,

How did the switch go?
3
Customer Service
3
Clear Billing
2
Overall Satisfaction
2.7

Any comments?

Their Internet service is complete rubbish. ! They tell you when you are having problems that the speed you signed up for is ONLY when you are connected via a cable.. what BS!!! The phone line has problems al the time..... and you CANT CALL CELL PHONES UNLESS YOU SIGN UP TO THEIR cellphone package. I was not informed of this whenI signed up.. I have found the company dishonest in their sales and marketing, trying to get customers at any cost, provide a shitty service. I WOULD NOT RECOMMEND NOVA.

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Cant rate dont go lower enought

How did the switch go?
1
Customer Service
1
Clear Billing
1
Overall Satisfaction
1.0

Any comments?

Cant rate dont go lower enought

How did the switch go?
4
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.0

Any comments?

Never have had a problem with our power company, so far so good :)

How did the switch go?
4
Customer Service
2
Clear Billing
1
Overall Satisfaction
2.3

Any comments?

It seems really expensive

How did the switch go?
4
Customer Service
4
Clear Billing
3
Overall Satisfaction
3.7

Any comments?

signed up nearly two years ago with nova..was told be cheaper...since 1995 have always been incredit $200-$300 every month,this month $60.so this months powerbill i reckon i willbe owing for the first time ever.i pay $60 a week

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love them, cheap power,

How did the switch go?
3
Customer Service
2
Clear Billing
2
Overall Satisfaction
2.3

Any comments?

Newbies are being offered a 100 credit, nothing for their loyal customers which isn't really fair

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Best company ever

How did the switch go?
5
Customer Service
4
Clear Billing
5
Overall Satisfaction
4.7

Any comments?

No hassles so far.

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Peter Allport , 2024-02-23

I'm so happy I asked Glimp for help, to find a service provider that suits our family's budget, without losing quality and unlimited data on both our mobile phones and broadband. Mele Falahola is a Comparison Specialist from Glimp and she was amazing from the beginning. Mele located the right service provider for our needs that will save us money!, fulfil our usage and more! compared to what we were using. My wife and I even asked for a comparison on our electricity bill. Mele responded immediately once she saw our monthly bills and compared it to another provider that not only do not required a contract to stick too (like the mobile and broadband provider Mele recommended) but their price per kWh was so much better! Which is why we changed that also. Thank you Mele and Glimp for your help. We can now look forward to our Christmas holiday in the Cook Islands from what we can now save. :-)

Vicki Munro , 2024-02-12

Glimp saved me time and money finding the right providers while I could focus on getting my family ready and packed for the move. Awesome customer service.

Lucas Spykerman , 2024-02-15

Great service, Josua from Glimp was great to deal with, very helpful service 👍

John McGuire , 2024-02-08

Jordan was very helpful and explained everything in detail. AAA+++ operator