Compare Mercury Energy Reviews

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Promised our decommission/disconnection request would be actioned within 2 days. A week later, the work still hadn't been done. So I called them back and they now tell me they won't do it and that I had to call Vector. While being passed between multiple divisions at Mercury, they accidentally disconnected my phone call twice. The irony!

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this company refuses to remove the smart meter they

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My bill was extremely high, was a rip off.

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My bill was extremely high, was a rip off.

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this company refuses to remove the smart meter they

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I've been with mercury for 6 years and now moving to a new address when I called mercury customer service to transfer power to new address they did a credit check on me and I was declined bad credit and told they can't put the power on at New address, other option was glo-bug which I don't have money for or during the week,customer service told me go to another power company..I thought you suppose to keep your customer's not get rid of them,..

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Always have trouble with mercury as i always get double billed tried talking to Customer service various times and they are very frustrating and not helpful at all.

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Tend to be a bit on the pricey side of life... but they took me on when not even globug were keen

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They're not the cheapest, so I might end up changing. However, when I rung and told them I had shopped around, they were happy to try and price match, so that was great (and kept me as a customer for now)gin

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Good prompt service

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Im happy so far with my current provider

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They can be difficult and two people will tell you different things

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It's expensive but better service than many others

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Good company with good deals like their free power day

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Excellent rates, have never had any issues!

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Great customer service easy to deal with they changed the bill recently and removed a couple things and could always be cheaper but overall we are very happy

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I rang 7 companies and matched their rates Mercury was the cheapest across the board for low users ... online electric i think thats it was the cheapest for standard user rates

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Very happy with their ethics and free energy days

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Love these guys, and I think this is mutual, they fought hard to keep us!

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Absolutely brilliant.

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I am content at the moment. Not too happy with my power usage but struggling to get it lower.