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Showing 56 Mercury Energy Power Reviews

How did the switch go?
1
Customer Service
1
Clear Billing
3
Overall Satisfaction
1.7

Any comments?

this company refuses to remove the smart meter they

How did the switch go?
3
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.0

Any comments?

My bill was extremely high, was a rip off.

How did the switch go?
3
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.0

Any comments?

My bill was extremely high, was a rip off.

How did the switch go?
1
Customer Service
1
Clear Billing
3
Overall Satisfaction
1.7

Any comments?

this company refuses to remove the smart meter they

How did the switch go?
1
Customer Service
2
Clear Billing
3
Overall Satisfaction
2.0

Any comments?

I've been with mercury for 6 years and now moving to a new address when I called mercury customer service to transfer power to new address they did a credit check on me and I was declined bad credit and told they can't put the power on at New address, other option was glo-bug which I don't have money for or during the week,customer service told me go to another power company..I thought you suppose to keep your customer's not get rid of them,..

How did the switch go?
4
Customer Service
1
Clear Billing
1
Overall Satisfaction
2.0

Any comments?

Always have trouble with mercury as i always get double billed tried talking to Customer service various times and they are very frustrating and not helpful at all.

How did the switch go?
5
Customer Service
3
Clear Billing
2
Overall Satisfaction
3.3

Any comments?

Tend to be a bit on the pricey side of life... but they took me on when not even globug were keen

How did the switch go?
4
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.0

Any comments?

They're not the cheapest, so I might end up changing. However, when I rung and told them I had shopped around, they were happy to try and price match, so that was great (and kept me as a customer for now)gin

How did the switch go?
5
Customer Service
5
Clear Billing
4
Overall Satisfaction
4.7

Any comments?

Good prompt service

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Im happy so far with my current provider

How did the switch go?
3
Customer Service
3
Clear Billing
4
Overall Satisfaction
3.3

Any comments?

They can be difficult and two people will tell you different things

How did the switch go?
3
Customer Service
3
Clear Billing
5
Overall Satisfaction
3.7

Any comments?

It's expensive but better service than many others

How did the switch go?
4
Customer Service
3
Clear Billing
3
Overall Satisfaction
3.3

Any comments?

Good company with good deals like their free power day

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Excellent rates, have never had any issues!

How did the switch go?
5
Customer Service
5
Clear Billing
4
Overall Satisfaction
4.7

Any comments?

Great customer service easy to deal with they changed the bill recently and removed a couple things and could always be cheaper but overall we are very happy

How did the switch go?
5
Customer Service
5
Clear Billing
4
Overall Satisfaction
4.7

Any comments?

I rang 7 companies and matched their rates Mercury was the cheapest across the board for low users ... online electric i think thats it was the cheapest for standard user rates

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Very happy with their ethics and free energy days

How did the switch go?
5
Customer Service
5
Clear Billing
5
Overall Satisfaction
5.0

Any comments?

Love these guys, and I think this is mutual, they fought hard to keep us!

How did the switch go?
4
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.0

Any comments?

Absolutely brilliant.

How did the switch go?
5
Customer Service
4
Clear Billing
4
Overall Satisfaction
4.3

Any comments?

I am content at the moment. Not too happy with my power usage but struggling to get it lower.

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