Showing individual Flip VDSL broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

1

Clear Billing

2

Any comments?

just another provider

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

2

Customer Service

3

Clear Billing

4

Any comments?

Showing individual Flip ADSL broadband reviews

How did the switch go?

5

Customer Service

2

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

2

Clear Billing

4

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

4

Customer Service

2

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

2

Clear Billing

4

Any comments?

The reasons why i am staying with my current provider are: 1. they seem to have the cheapest plan around suited for my needs at the time i joined. 2. Carry over data - most important for me 3 Cheap plans for international calls mainly to America and Australia in my case - crucial for me 4 Was able to have a landline. But as for their customer service, its shocking and if i was to come across a provider that can provide the above, i would change in a heartbeat.

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

2

Any comments?

My time with flip was one of the worst experiences I have had with any business. They are out to get your money only they lack service and take you money any way they can. Warring must read all there terms and conditions!

Flip Internet Reviews

Are these reviews helpful in considering your switch to Flip broadband?


Glimp values the experience of Kiwis who have used our services to get Flip broadband plans installed in their households. These experiences are important to us as they help our business grow and guides our future customers in making the switch to Flip.


Unlike any other provider, Flip focuses on providing the best copper connections such as VDSL and ADSL in areas that fibre broadband cannot reach yet. This focus means that it provides one of the fastest and most reliable fastest copper connections throughout New Zealand. Flip also takes this focus one step further by building the necessary infrastructures to give New Zealanders the best speed at the best price. If you need a copper connection, you can never go wrong with the experts; Flip.


Find out if Flip can offer you the best broadband speeds in your area. See how they fare compared to other internet providers in New Zealand.


Have your switched to Flip using our comparison tool? We value all of your experiences - both good and bad - so we’d love for you to leave us a review! Click here to rate our service.


Plan Monthly Cost Download Speed (Mbps) Contract Type
Flip Fibre Broadband Plan [Fibre] $56 50 (Chorus network)
30 (other networks)
Open


Before you choose a broadband provider, you should consider the service setup charges that are part of the deal.

  • Fibre access point installation: For Flip customers, the standard installation fee is only $25. However, there may be extra charges depending on your area.
  • Modem cost: Flip can provide you with a refurbished high-speed Wi-Fi Modem for a one-time fee of $50 including postage. Alternatively, you can use your own modem if you wish.

Things to keep in mind:

  • If your home does not have an existing fibre connection, your local fibre provider may charge you for the connection.
  • Flip's Tech Support Hours are from 8 am to 10 pm on weekdays, from 8 am to 8 pm on Saturdays, and from 10 am to 5 pm on Sundays, Easter Saturday & Public Holidays. You can contact them through a free phone number or a Help Centre if you have any issues with your internet.


Why comparing will help you save?

Comparing can help reduce your monthly costs significantly! By comparing different plans from the best providers in NZ, you can find a tailored result that matches your needs perfectly – it’s that quick and easy! And best of all – it’s free! In just a few minutes, you can switch to a comprehensive deal and start saving money today!


Why compare with glimp?

If you’re looking for a one-stop website for all your household utilities, you’re in the right place! Here at glimp, our first and foremost mission is to save our customers time and money. We give you personalised, unbiased and accurate results when you compare utilities with us. So whether you’re looking for a provider or wanting to switch to a new one, you can do it all at glimp.


About glimp

glimp is a comparison website for utilities such as broadband, power and gas. glimp has helped thousands of New Zealanders find the best broadband deals since January 2016. The glimp.co.nz broadband comparison and switching service is designed to help you save time and money by finding you the best broadband deal from the right provider, and at the best price.


Flip Broadband Reviews - FAQs


WHICH NETWORK DOES FLIP USE?

Flip is an internet service provider that makes use of Spark New Zealand's network infrastructure. Flip resells broadband and phone services on Spark's network. However, keep in mind that the specifics of the network arrangements may change over time, so for the most up-to-date information on network partnerships and services, check Flip's official website or contact customer care.


HOW MUCH IS A FLIP MODEM?

Flip offers one low-cost unlimited fiber option to customers:


Priced at $14 a week or $56 a month, this plan includes 50mbps/10mbps. Keep in mind that there is a one-off set-up fee of $25. You can either buy your own router or purchase one from Flip for $50 (includes delivery).


WHO OWNS FLIP NZ?

Although Flip is a small brand, it is owned by the international telco company Vocus, which also owns Orcon and Slingshot in New Zealand.


CAN I USE TELSTRA MODEM WITH FLIP?

If you want to use your own modem, you have to make sure that your modem is not restricted to a specific network. To verify this matter, reach out to your service provider for assistance. Additionally, you must confirm that your modem is suitable for your particular connection type.


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Tea Edwards , 2024-03-25

I was a little hesitant to stay on the call when I first picked up but I’m glad I stayed until I did. Josua Legavai was the lovely lady taking care of me. She was so friendly, clear and helpful. She helped me understand everything I needed to and explained everything with great detail. I am still young and learning and have just moved into a new home with my son so I’m grateful she was able to help me today.

Tui Maniapoto , 2024-03-17

I interacted with Jordan, he was very helpful, professional and explained clearly everything that I needed to know precisely, he didn't complicate things but was just to the point, very happy

Zoe Pascoe , 2024-02-26

Highly recommend Jordan at Glimp, very professional and really good at her job! thank you for the help definitely saved me alot of time ready for our move thank you Jordan A+++++