A medically dependent customer is someone who’s dependent on electricity for their medical equipment to support their treatment, life, and needs; as the loss of electricity can result in serious harm or the loss of life. Globug NZ does not recommend a medically dependent customer apply for an account, as they provide electricity on a pay-as-you-go basis. When you’re applying for someone who’s medically dependent, Globug will help you get a connection with Mercury.
Once you have an account with Globug, you’ll get $10.00 credit so that you can have an one day extension to top-up before having your power disconnected. You need to top-up before 11am to avoid a disconnection. If you’re having trouble paying your account, you should immediately get in touch with Globug’s customer service so that you can discuss your options with them.
Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )
Found it really easy to find what i needed and also got a call regarding what deals might be best suited etc. Saves a lot of time. Highly reccommend glimp
I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.
Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.
Easy site to navigate. Gave me great options that suit my household including reputable providers I wasn't familiar with.