Making a Southern Cross Pet Insurance claim is made easier, with just three simple steps that can be done both online or via post. First, download and complete the PDF claim form. Attach the supporting documents like itemised tax receipts and vet history records, as well as proof of payment for the procedure.
Email your completed PDF claims form and supporting documents to firstname.lastname@example.org or, post your claim to Southern Cross Pet Insurance, Private Bag 3240, Waikato Mail Centre, Hamilton 3240, Freepost Authority 240536. Southern Cross Pet Insurance claims are usually paid ASAP, reducing the need to chase your vet to complete many forms.
Simply call their claims team at 0800 800 836 from 8:30 AM to 5:00 PM weekdays.
You can start enrolling your pet on any PetCare plan starting at 8 weeks old. You can also secure older pets at 6 years old. For AcciPet plans, there’s no age limit involved. Your pets also remain covered throughout their lifetime under this cover.
No. Pre-existing conditions aren’t covered under Southern Cross Pet Insurance NZ. However, they do cover inherited conditions as stated in their policy wording. Hip Dysplasia, for example, is a common inherited condition that’s covered.
Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )
Found it really easy to find what i needed and also got a call regarding what deals might be best suited etc. Saves a lot of time. Highly reccommend glimp
I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.
Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.
Easy site to navigate. Gave me great options that suit my household including reputable providers I wasn't familiar with.