To make a claim with Pet-n-Sur, simply download and fill out a PDF form with your pet’s details for processing. Email the form at email@example.com along with scanned documents like full clinical notes and invoices. Do note that there are different claims form for each pet type, so always use the right one.
If you prefer to submit your claim in print, you can do so by printing out and filling out the required forms! Attach the rest of the supporting documents and send them via mail to the Pet-n-Sur Claims Team at PO Box 68 548, Newton, Auckland 1145.
You can call their claims team at 0800 738 678. You can also visit their website and submit a form containing your message or query.
No. While Pet-n-Sur can cover the costs of microchips and neutering, it doesn’t cover the routine treatments mentioned above. Coverage is meant for unexpected expenses from an illness or an accident.
However, Pet-n-Sur will cover dental treatments from an accident! Depending on your Pet-n-Sur Policy, you are cover the cost of vaccinations as well.
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