Broadband Provider Interview: MyRepublic - The Who, The What and The Why

Ahoy, fellow readers!

Here at glimp.co.nz, we have decided that it would be cool to interview the broadband providers that we work with and the first one up is MyRepublic. The reason behind these interviews it to get to know the broadband providers and understand what they are really about. So, let's start!

Can you please give a bit of background on your company?

MyRepublic was New Zealand’s first fibre broadband only Internet Service Provider (ISP). We’re purpose built to deliver the full potential of Ultra-fast Fibre Broadband. MyRepublic started in Singapore in 2011, where we shifted the ISP landscape drastically and now we plan to do the same in NZ.

Our plans are truly unlimited and we’re ready to unleash the potential of our fibre broadband network from Whangarei to Invercargill down south. We’re committed to being at the forefront of helping customers take advantage of the fibre revolution, and delivering an awesome internet experience to all kiwis.

What are your values?

Always Fibre Ready.
Always Unlimited Data.
1GBPS Will Happen.

As a company, what do you pride yourself on?

MyRepublic prides itself on being purpose built to deliver the full potential of Ultra-fast Fibre Broadband to all Kiwis.

What kind of services do you provide?

Beyond ultra-fast internet access, MyRepublic offers Pure, Gamer and Business fibre broadband plans to provide a customised, enhanced level of service that goes far beyond what is possible on older technologies.

For customers who aren’t fibre ready, we offer Boost VDSL, our stepping stone to fibre.

Where do you provide your services?

We believe in helping all Kiwi’s take advantage of fibre broadband. That’s why we offer our services nationwide, from the far north to the far south. We’ll do what we can to get you connected to the best connection available in your area.

What sets you apart from other providers?

We believe that fibre broadband is the future and that future is here and now. 100Mbps is only the beginning of what the network can offer and we’re excited to bring you the awesome innovations it’s making possible.

With the amazing potential of fibre broadband, data caps are a thing of the past. Built and managed properly, a fibre broadband network has more than enough bandwidth for everyday use without compromising performance. That’s why all of our plans are unlimited.

In 2014, MyRepublic became the first internet provider to launch 1Gbps (1000Mbps) at a mass market price in South Asia. Now we’re in New Zealand to usher in the same level of world-class performance.

We hope that you enjoyed our first interview and there are more to come! You can compare and sign up to any MyRepublic plan by going to glimp.co.nz

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Bruce Thornley , 2024-12-10

Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.

Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Sandra Aikin , 2024-11-26

My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.

Shelley Bruce , 2024-10-14

Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.