There are multiple ways which you can pay, depending on which options suit you. Pay using:
Online Payment - Make a one-off payment via credit or debit card on your Asteron Life or AA Life policy.
Internet Banking - Simply log in to your bank’s website, choose Asteron Life NZ from the list of payees, and then follow your bank’s instructions.
Direct Debit - You can set up a regular payment via credit or debit. Premiums are automatically paid on the due date.
Cheque - Simply write your policy number on the back of the cheque and make it payable to Asteron Life Limited. Then you can mail it to Freepost Authority, Number 795, Asteron Life Limited, PO Box 894, Wellington 6140.
You can still pay your premiums even if you’re overseas. Simply choose which option suits you. You can pay online via credit or debit, or make payments via direct debit authority from any NZ bank account, credit, or debit card. You can even pay over the phone by calling +64 4 495 8700 between 8 am and 6 pm (New Zealand time), then pay via credit card.
You can call Asteron Life NZ by phone at 0800 737 101 and provide them your policy number and other supporting documents.
You can also complete their claim form and send it to them by post or email along with any supporting documents like the copy of the Death Certificate and copy of the Will if the insurer was the sole owner of the policy. In case there’s no will, you’ll need to provide a copy of the Letters of Administration if the insurer was the sole policy owner.
A copy of the Probate are needed if both Will and Letters of Administration are required and the sum insured exceeds $15,000.
You can then email your documents at firstname.lastname@example.org or post to Freepost Authority Number 795, Asteron Life Claims Department, PO Box 894, Wellington 6140. Asteron processes claims within 24 hours and notifies you on its status within 5 working days.
Asteron Life Insurance can help you find one to help you. They’ll organise everything so they can easily contact you.
Often, products you buy directly will be more general — a one-size-fits-all policy to accommodate a wider demographic. Insurance purchased with the help of advisers tends to be a bit more customised to your needs.
You can also compare other life insurance policies, including deals from Asteron Life NZ when you use our free comparison tool at glimp!
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