You can easily apply for cover over the phone, online, or even face-to-face. Their team will readily help you and process your claims in plain English, without all the jargon associated with insurance.
You can call AA at 0800 737 101 if you prefer to make your claim over the phone. Otherwise, you can also email them at firstname.lastname@example.org. You can also post your claim at Asteron Life Claims, PO Box 894, Wellington 6140. Do note of the requirements you’ll need to speed up your claim processing. These are: a completed claim form which you can get from AA’s website, a proof of death if making a death claim, acceptable evidence of the identity and legal title of the person making the claim, and any other information AA will request.
Yes. If you have been smoke-free for 12 months or more, you may be eligible for a premium decrease. Contact AA to discuss your situation.
Yes you can! AA provides a 30-day, no-obligation period where if you change your mind, all premiums paid will be refunded 100%. Past that however, and you’re no longer eligible for refunds as AA Life Cover is a non-investment insurance type.
Excellent service. Responsive and easy to deal with. Got me an awesome deal on Broadband. Well worth calling to see what they can do. 👍
Really great service, helped us save about 30% on power plus a free $100 sign up bonus. Very fast and efficient.
Very helpful and informative. Lovely chatting with them on the phone, helped me find a power supplier, pretty simple and straight forward
So easy to use, very helpful and got a great deal with my power and gas