Everything you need to know about One NZ broadband

Feb 28, 2024
Broadband
JM

One.nz Broadband Availability

One.nz broadband deals are designed to meet as many specific needs as possible. That still doesn’t change the fact that broadband is not available everywhere in New Zealand and when it is, only certain types of services may be available.  If One.nz offers broadband deals in your area, visit their website and use their address checker to see what broadband you can get. That would be the fastest way to narrowing your choices down before you start comparing actual plans. 

One.nz broadband at a glance

First of all, One.nz broadband includes ADSL and VDSL plans. Given that 43% of NZ households use one of the two, it comes as no surprise. Next come fibre, fibre X, and cable plans, where available. New customers may pick a 12 or 24 month term, depending on the package, and customize their home phone and TV options. Naked broadband is also offered. Prices vary in line with desired extras – select your preferences to get a monthly price quote. Note that early termination fees apply, so pick your deal with care. Glimp’s broadband compare NZ tool can help you find the best offer for your area. 

What makes One.nz stand out? According to customers, One.nz’s fibre X plans are fast and reliable and the company is also known for providing prompt customer support. Deals you may choose from include broadband with home phone, standard naked broadband, VDSL naked broadband, VDSL broadband with home phone, fibre broadband, fibre broadband with home phone, fibre X broadband, and fibre X broadband with home phone.

One.nz broadband provider NZ delivers the following download and upload speeds: 

1. ADSL – up to 24Mbps download and 1Mbps upload;
2. VDSL – up to 70Mbps download and up to 10Mbps upload;
3. Fibre - Ultra Fast 30 - up to 30Mbps download and up to 10Mbps upload;
4. Fibre - Ultra Fast 100 - up to 100Mbps download and up to 20Mbps upload;
5. Fibre - Ultra Fast 200 - up to 200Mbps download and up to20Mbps upload;
6. Cable - Ultra Fast Cable 50 - up to 50Mbps download and up to 2Mbps upload;
7. Cable - Ultra Fast Cable 100/10 - up to 100Mbps download and up to10Mbps upload.

Mind data allowance when choosing the plan. Reaching the end of data allowance will result in you being charged the excess rate of $2 per gigabyte.

One NZ Broadband Terms and Conditions

One.nz Broadband deals stipulate more or less standard terms and conditions, including the abovementioned data allowance limits and early termination fees. 

As for One.nz broadband speed, note that it may vary depending on various factors, notably on the number of users accessing the web, the state of networks, internal home wiring, and your modem technology. As regards the latter, new users qualify for getting a wireless modem when choosing a 12-month plan. However, $14.95 modem postage and handling fee applies. 

As for the early termination fee, if for any reason you wish to change providers prior to the completion of the minimum contract period, you will be charged $199. Additional fees may apply for other services. One.nz broadband provider NZ requires a one month’s minimum notice. This, too, is pretty much common among all ISPs.  On the bright side, a $10 discount per month is offered to users whose broadband package is linked to a One.nz On Account mobile calling plan. These exclude Mobile Broadband, Mobile data, TXT only, Free2Call, Biz Mobile, Biz Data, Invitation Mobile GSM, Free Access plans, and Prepay. The discount will be terminated if you choose to discontinue the service. 

Naked broadband is all the rage these days, so nearly every broadband provider NZ offers it. One.nz is no exception, and here is an overview of what you can expect from these deals. On top of the obvious benefit that you won’t get to pay for a landline service, you will also get free MY SKY HDi every month, a free wireless modem, a free broadband connection, and a $10 discount if you are using One.nz On Account mobile calling plan. 

One.nz Broadband Coverage

One.nz broadband for rural areas implies a reliable internet connection over 3G and 4G, depending on your location. For households in 3G and 4G coverage zones, it is required to install an aerial and set up the rural broadband service. Households in the 4G PnP (“4G Plug and Play”) zone have very good One.nz 4G coverage. Visit One.nz’s site for the rural area coverage map for additional details.

All in all, One.nz offers a decent number of plans intending, without a doubt, to cater to a wide audience. If you happen to live in a rural area, One.nz broadband may well prove to be one of the best solutions available.

Compare One.nz broadband plans at Glimp today! 

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Selena Hoani , 2024-10-16

Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena

Charlotte Britton , 2024-07-24

Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.

KMN Sharma , 2024-09-06

The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.

Sandra Aikin , 2024-11-26

My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.