True to their word, Initio makes the process of making a claim easy. You can request one online via the Initio dashboard or by calling them at 0800 736 929 or 0800 560 333 if calling outside business hours. You may also email them at firstname.lastname@example.org.
Take note that you’ll be asked plenty of relevant questions to ascertain the damage level to your home. Depending on the severity, it may be possible to process and pay out for claims within the day. Claims for lost keys can usually be paid right away.
You can pay annually or monthly online using your credit or debit card. Initio Contents Insurance also accepts an Account2Account transfer if you intend on paying annually, as long as you’re a customer at Westpac, TSB, Co-operative Bank, Kiwibank, ASB, ANZ, or BNZ.
New-for-Old replacement is meant to replace or repair an item back to an almost new condition. On the other hand, Market Value Replacement means the item is repaired to its current value, usually based on its second-hand market value.
Yes. You can cancel within 15 days of appointment if you’re unhappy with the policy. If you cancel within that time frame, Initio Insurance NZ will refund the premiums you’ve already paid.
Try out glimp’s comparison tool feature, if you’re thinking of making a switch to a different contents insurance provider in NZ!
Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )
Found it really easy to find what i needed and also got a call regarding what deals might be best suited etc. Saves a lot of time. Highly reccommend glimp
I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.
Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.
Easy site to navigate. Gave me great options that suit my household including reputable providers I wasn't familiar with.