Bigpipe offers a wide range of quick and easy-to-set up plans for homes and businesses. Aside from UFB plans, they offer copper-wire connections such as ADSL and VDSL.
Their VDSL delivers excellent connectivity at affordable costs, allowing users to access the internet without breaking the bank. If you’re looking for faster broadband in your area, consider Bigpipe VDSL plan here at glimp.
Bigpipe allows you to cancel at any time or receive a free modem with a 12-month contract. What's more, you can enjoy the same benefits no matter what your broadband subscription is.
Bigpipe provides broadband services in all of NZ, although it may be challenging to connect to fast internet in remote communities. To be sure, check out their coverage map to verify if you qualify for a VDSL connection.
Bigpipe's VDSL service has a $49 connection fee. You can either buy the Bigpipe modem for $99 or bring your own. You can get a free modem when you sign up for their 12-month term contract.
Bigpipe accepts credit or debit cards for monthly automatic payments.
4.6
Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.
The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.
My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.