Bigblu Internet is a UK-based company that provides rural broadband to homes and businesses around Europe. They started their internet services in New Zealand in December 2021. In collaboration with partner Kacific, they offer Kiwis low-cost satellite and rural internet services, particularly in the country's outlying areas.
The company's Australasian headquarters in Brisbane will manage theirs expansion, which intends to reach 3500 customers in the next 18 months.
See if Bigblu is the best provider for you. Use the glimp comparison tool to compare rural broadband plans for free!
Bigblu is a reputable broadband provider with game-changing internet services, especially to homes and individuals who require faster access to the internet for daily online activities such as emailing, web surfing, gaming, and entertainment.
The newest competitor promises a low-cost monthly subscription and installation service with a 12-month contract.
Bigblu sales agents are based in Christchurch, New Zealand, and are open for enquiries and other concerns five days a week.
Bigblu NZ offers satellite beams that cover the whole of mainland New Zealand, so if you live in one of the country's 600 islands, you can speak with their installation staff to see how they can best serve your needs.
It depends on your existing contract with your provider. This usually includes the hardware installed at your property.
You can talk to your current internet provider and Bigblu’s customer representative at 0800 005 751 to see what you can do with your connection.
Bigblu rural offers satellite internet across the country. Anyone can get a satellite broadband service, particularly those who don’t have fibre connection yet.
4.6
Jordan was patient, pleasant and took the time to answer all of my questions. She made sure that I understood all the steps and was clear and concise in her replies. Jordan first verified that I was the person paying the bills and ascertained that my husband had already expressed a change to Pulse but wanted to speak with me first. As we are both older, we appreciate that Jordan had taken the time to ensure that we understood the importance of a smart meter as there are two dwellings on this meter.
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Thanks for the call and check in. You recommended I stay with my current provider as the rates were top notch. I'll touch base again in the next 12-18 months, you made it super easy. Great friendly and confident salesperson.
The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.
My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.