Bigpipe is a New Zealand broadband provider, self-described as ‘the only internet provider that just offers cheap broadband’.
Bigpipe NZ is designed for a quick and easy broadband plan decision, as every internet plan is unlimited, naked and loaded with add-ons (including a free router if you commit to a 12-month contract). As one of New Zealand’s smaller internet service providers, Bigpipe boasts a personalised internet service starting with ADSL to the faster VDSL options, all the way through to ultra-fast fibre.
Find out if Bigpipe internet is right for you by comparing New Zealand’s top broadband providers with glimp.
PLAN | PRICE | DESCRIPTION | BROADBAND TYPE | INCLUSIONS | SPEED |
Basic | $69 per month | This entry-level plan suits lighter or less frequent internet users. | |||
Lite | $79 per month | Lite users. Web browsing, email, basic video streaming. Connection and termination fees may apply. | ADSL |
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Average 9 Mbps Download Speed Average 1 Mbps Upload Speed |
Fast | $79 per month | Most popular plan. | ADSL 2+ |
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Classic | $89 per month | Medium Users. 4K UHD streaming, gaming, video conferencing. Connection and termination fees may apply. | VDSL |
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Average 36 Mbps Download Speed Average 9 Mbps Upload Speed |
Turbo | $89 per month | Great for streaming and online gaming! | VDSL | Average 60 Mbps Download Speed Average 18 Mbps Upload Speed |
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Starter | $79 per month | Medium users. 4K UHD streaming, gaming, video conferencing. Connection and termination fees may apply. | UFB |
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Average 319 Mbps Download Speed Average 108 Mbps Upload Speed |
Pro | $99 per month | Get double the download speed with this plan. | UFB | Average 200 Mbps Download Speed Average 20 Mbps Upload Speed |
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Elite | $109 per month | Heavy users with lots of devices downloading and uploading. 4K UHD streaming, gaming, video conferencing. Connection and termination fees may apply. | UFB |
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Average 901 Mbps Download Speed Average 498 Mbps Upload Speed |
Choosing the right Big Pipe broadband plan depends on your specific internet usage and requirements. Here are some considerations to help you decide:
1. Basic $69/month
This plan is suitable for very light internet users who mainly check emails and browse basic websites. It may not be sufficient for streaming or online gaming.
2. Lite ADSL $79/month
This plan offers the slowest download speed in the list, suitable for basic internet activities like web browsing and email. Consider this plan if you have minimal internet needs or if you're in an area where faster connections are unavailable.
3. Fast ADSL 2+ $79/month
This plan is for standard web browsing and email. It provides a better speed than the Lite ADSL plan, but it's not ideal for streaming or high-demand online tasks.
4. Classic VDSL $89/month
VDSL provides faster speeds than ADSL, making it suitable for activities like streaming in standard definition (SD) and light online gaming. Choose this plan if you need faster speeds for moderate internet usage.
5. Turbo VDSL $89/month
This VDSL plan offers even faster download and upload speeds, making it suitable for households with multiple users, online gaming, and 4K streaming.
6. Starter UFB $79/month
Ultra-Fast Broadband (UFB) offers significantly faster speeds than ADSL and VDSL, making it suitable for streaming in high definition (HD), video conferencing, and general household use. This plan is a great choice if you want a high-speed internet connection for a wide range of online activities.
7. Pro UFB $99/month
This UFB plan offers a balance between speed and cost. It's a good choice if you need high-speed internet for streaming and work but don't require the fastest available.
8. Elite UFB $109/month with 881Mbps download speed
This is the fastest Big Pipe broadband plan on the list, providing extremely high download speeds.
Consider this plan if you have demanding internet needs, such as 4K streaming, multiple users, or if you have a home office that relies on a very fast and reliable internet connection
Here are some more things to ponder on when choosing the right Big Pipe Internet plan:
Bigpipe broadband plans are simple and straightforward, meaning you won’t have to um-and-ah over and over about which option is best for you.
With the added benefit of receiving your first three months free of charge when you sign up to any year-long contract with Bigpipe NZ – what’s not to love? Simple options are an attractive prospect to many, especially if you’ve recently moved and just want to get online.
You can compare Bigpipe to other providers here on glimp if you’re looking to get the most out of your internet provider.
Bigpipe internet plans are very well-suited to Kiwis who don’t want to meticulously pick apart every plan from their provider to figure out what’s best.
Combine Bigpipe NZ’s dedication to customer service, along with the perks that come with a year-long broadband commitment, and their offerings start to look pretty good!
You can see how Bigpipe promos compares to other NZ broadband providers by using the glimp broadband comparison tool.
Bigpipe NZ’s naked UFB plans are some of the fastest available on the market – ideal for those who live on the internet and need a lightning-fast connection. Bigpipe fibre is only available to properties that have access to fibre infrastructure, but as the Government rolls this out to more properties each year, it will become much easier to get connected.
Bigpipe offers some of the most simple and streamlined unlimited broadband options in NZ. All Bigpipe internet plans are unlimited, meaning you’ll never run out of bandwidth whether you’re on ADSL, VDSL, or fibre. This is ideal for homes with lots of people who are online regularly.
As with Bigpipe unlimited internet, they offer one of the most simplified naked broadband solutions in NZ. Just like unlimited, every Bigpipe broadband plan is naked so it’s a quick and easy choice.
Fortunately, unlike some other New Zealand internet providers, Bigpipe internet comes with the option of a no-contract internet service. While this is a good option for flexibility, some may want to commit to a 12-month contract, as Bigpipe provides a free router and installation with this option.
For the basic starter package, Bigpipe NZ charges $79 for a standard, naked, unlimited ADSL connection. While most will want to go for faster options if they’re available, this connection type is ideal for light internet users.
VDSL is a step up in speed from ADSL, and is the go-to option for those who want a fast connection but do not live in a property that is fibre-enabled. Bigpipe VDSL services start at $89, an upper mid-range price in the NZ market at the moment.
Your connection fee varies depending on the big pipe broadband plan you choose.
If you commit to a 12-month plan, your modem and connection are included at no extra charge.
If you prefer the flexibility of a month-to-month plan, a $49 connection fee applies to initiate your broadband service.
Big pipe internet is owned by Spark New Zealand.
Spark NZ is one of the largest telecommunications companies in the country and provides a range of telecommunications and internet services, including broadband, mobile, and more.
Some big pipe broadband plans come with a smart modem.
The Bigpipe Smart Modem, also known as the Arcadyan VRV9517, is like the brain of your internet setup.
It's designed to make your internet work better, especially if you're using Bigpipe's internet service.
Here's what it does:
The Bigpipe Smart Modem is like a super-smart, fast, and reliable internet helper. It ensures your internet is speedy, covers your whole home, and keeps everything safe while you browse, stream, or game.
4.6
Filomena had amazing customer service! She was very polite and respectful. She also was great at listening to my needs and offering solutions with options that had great savings. I would give her 10 stars if that was an option. If I decide to go ahead I would choose to go have her help me again. I have not had the best experience in the past with customer service reps so I would like to thank her for making this experience a good one. Kind Regards, Selena
Very clear and concise information. Great price comparison for saving money on our monthly bills! Thanks Issac and Glimp! I can't wait to pass these savings on to my hard working family Adding onto my review as I think this is totally unacceptable to have people call you about switching companies and you agree to change and go through the process with Glimp and then get phone calls from supposed companies BEFORE you even get the email offer from supposed companies.
The customer service was very good. Very pleasant and friendly approach. Thanks again for your help. Saving of 280$ for the same quality and performance. Will use this agency to get another deal after 12 months.
My discussion with Tyron Kumar went very well. He was very patient and polite with my lack of knowledge of GBs etc. On the basis of our conversation I felt confident enough to change to 2 degrees immediately. I didn't give five stars because the sound was poor. It seemed as if there was a constant noise in the background and Tyron's voice had a slight echo as well.