Brand

Showing individual Vodafone FIBRE broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

not the best

How did the switch go?

3

Customer Service

4

Clear Billing

5

Any comments?

Pretty satisfied with current service, but modem doesn't transmit wifi very far, I have drop out zones in the main bedroom, which can cause me to use more data as my phone switches to 4G when my wifi drops out.

How did the switch go?

2

Customer Service

3

Clear Billing

3

Any comments?

Would like to see what you are offering

How did the switch go?

3

Customer Service

2

Clear Billing

1

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

Good, quick and easy install. Unfortunately, it was Chorus that took a day longer than expected to put the fibre in.

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

3

Customer Service

4

Clear Billing

4

Any comments?

Good deal with sky

How did the switch go?

5

Customer Service

2

Clear Billing

2

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

1

Any comments?

How did the switch go?

3

Customer Service

2

Clear Billing

3

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

Good service, I use it at work with customers quite often when I see they are having trouble paying the bills (work as a Teller)

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Haven't had a problem with them, when the Internet was crashing a lot they were quick to sort it out!

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Love that we have had no issues with Vodafone. Highly recommend

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

Great supplier awesome deals esp with sky once set up all is easy

How did the switch go?

5

Customer Service

2

Clear Billing

4

Any comments?

How did the switch go?

4

Customer Service

3

Clear Billing

3

Any comments?

Didnt seem much faster

How did the switch go?

3

Customer Service

3

Clear Billing

4

Any comments?

Could have handled our shift better. And be better at compromising when they make a mistake. But apart from that, I guess we can't complain.

How did the switch go?

4

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

4

Customer Service

3

Clear Billing

1

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

5

Clear Billing

2

Any comments?

Vodafone is good but Chorus is a nightmare. Slow and hard to communicate with and often don't follow through on Vodafone's requests. Our billing with Vodafone has been pretty confusing with our discounts not being marked on our bill so it is hard to track them. We also had our internet cut off without being informed and it was due to scheduled maintenance. Generally though, Vodafone has great customer service and are nice to deal with. The internet is also generally pretty consistent.

How did the switch go?

4

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

3

Customer Service

2

Clear Billing

1

Any comments?

the speed is pretty average, connectivity is poor when not very far away from the router. bill is continuously more than the price they quoted me each month by $1 noted as "other charges" still dont know what its for. This was a price based purchase because I also have a mobile plan with them so get a discount.

How did the switch go?

4

Customer Service

4

Clear Billing

3

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

I can get broadband cheaper, but my Vodafone subscription covers internet, Sky TV, Calls to Australia free,home phone. One bill is simpler

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

Showing individual Vodafone VDSL broadband reviews

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

4

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

2

Customer Service

3

Clear Billing

5

Any comments?

We moved house and they were a disaster. I hate the fact you end up talking to an overseas call centre. Speed is OK. Their exchanges send to get affected by either weather and once or twice a year we have to call them to reset our access in their exchange. (that's very non technical, but it's something like that.) We're really only with them because we get the package deal with Sky TV. But I'm questioning whether that's worth it any more. Without Sky we're open to looking around. Need naked broad band with unlimited data as we have a gamer in the house.

How did the switch go?

5

Customer Service

2

Clear Billing

2

Any comments?

They suck

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

3

Any comments?

Even though I gave them lots of notice of my move I'm confident the whole process would have been simpler if I changed provider (and not moved with Vodafone). I'd hate to think how many hours I've been on the phone to people with varying levels of competency, but 3 weeks post move I'm still waiting to hear from someone to get a sky engineer out... Dire.

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

2

Any comments?

How did the switch go?

1

Customer Service

2

Clear Billing

1

Any comments?

Showing individual Vodafone ADSL broadband reviews

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

3

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

3

Clear Billing

3

Any comments?

How did the switch go?

4

Customer Service

3

Clear Billing

1

Any comments?

How did the switch go?

1

Customer Service

1

Clear Billing

4

Any comments?

Worst service ever. Currently waiting 3 months to upgrade to fibre; it's been stuffed up twice and no one wants to help.

How did the switch go?

4

Customer Service

3

Clear Billing

3

Any comments?

Consistent, steady ADSL signal. Customer service messed up billing twice when i attempted to switch plans.

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

4

Customer Service

5

Clear Billing

5

Any comments?

They are pretty good. Speed is better than the national average. No problems at all really.

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

I've been with Vodafone for over four years. They've changed my plan a few times but always to my advantage. At one stage, they doubled my data at no extra cost. Most recently and in response to my complaint of being charged $2 for going a few MB over, they changed my plan to unlimited at no extra cost. Vodafone have treated me very well so I'm sticking with them.

How did the switch go?

4

Customer Service

4

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

2

Clear Billing

3

Any comments?

Not happy with it....wanting to change provider

How did the switch go?

5

Customer Service

2

Clear Billing

4

Any comments?

Slow as

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

Never had a problem getting through to them and always a quick result.

How did the switch go?

2

Customer Service

3

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

5

Any comments?

Showing individual Vodafone FIXED WIRELESS broadband reviews

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

3

Customer Service

4

Clear Billing

5

Any comments?

Looking for a better deal $125+ $70 a month is a rip off

How did the switch go?

5

Customer Service

5

Clear Billing

5

Any comments?

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

Very bad reception where we are even with a booster

How did the switch go?

1

Customer Service

2

Clear Billing

4

Any comments?

Showing individual Vodafone CABLE broadband reviews

How did the switch go?

4

Customer Service

3

Clear Billing

3

Any comments?

Fibre x It is slower than they said. That's the worst part. Should have read the small print. Also, I'm Ira's Mum 😊

How did the switch go?

3

Customer Service

3

Clear Billing

2

Any comments?

How did the switch go?

4

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

1

Customer Service

3

Clear Billing

2

Any comments?

Variable customer service. Occasionally excellent but mostly frustrating. It has been improving though.

How did the switch go?

1

Customer Service

1

Clear Billing

2

Any comments?

to expensive

How did the switch go?

4

Customer Service

5

Clear Billing

5

Any comments?

Showing individual Vodafone Other broadband reviews

How did the switch go?

5

Customer Service

4

Clear Billing

4

Any comments?

How did the switch go?

5

Customer Service

5

Clear Billing

4

Any comments?