Orcon Broadband Provider Review- Everything You Need to Know Before Switching to Orcon

Aug 07, 2023
Broadband
Eleonora

Orcon is one of the longest-standing broadband providers in New Zealand, dating back to 1996. They offer excellent unlimited broadband plans, internet and power bundles, and a professional NZ-based technical support team.

However, Orcon specialises in fibre broadband connections, which might not be available for everyone.

In this Orcon broadband review, we'll go over everything you need to know about Orcon's plans, including pricing, pros and cons, service terms, and more to help you decide if Orcon's for you!

Orcon Broadband Overview

Orcon Fibre Broadband Plan

Orcon specializes in providing high-speed, low-latency fibre broadband connections to Kiwis nationwide. Their unlimited fibre and hyper-fibre plans are more affordable than their NZ competitors.

Orcon is continuously expanding its fibre broadband coverage to include remote and rural areas where access to high-speed internet is limited. However, they don't offer copper-based connections (ADSL or VDSL).

Orcon Broadband Plans

All of Orcon's broadband services come with free standard installation if you already have a fibre connection. Otherwise, you'll pay NZ $199 for non-standard fibre installation.

Each Orcon broadband plan also comes with a free Google WiFi Pro 6 router, designed to improve network coverage throughout your home. However, you'll need to pay an NZ $14.95 delivery fee. Alternatively, you can bring your own modem if you'd like, although Orcon recommends the WiFi Pro for performance.

You should also keep in mind that Orcon doesn't have open-term contracts. All Orcon plans come with a fixed contract of at least 12 months so they can provide the best price possible. If you decide to break the contract early, you'll need to pay early exit fees of NZ $250.

Here are Orcon's unlimited broadband deals.

Ultra-Fast Fibre Plan

Orcon's Ultra-Fast Fibre broadband plan provides average download speeds of 321 Mbps and upload speeds of 108 Mbps. This is more than enough for basic browsing, streaming HD videos, video conferencing, and more on multiple devices.

This unlimited broadband plan costs NZ $97/month.

Fibre Pro Plan

Orcon's Fibre Pro plan offers an average download speed of 896 Mbps and an upload speed of 498 Mbps. It's perfect for small businesses, households with more than four devices, and heavy power users!

The unlimited fibre pro plan costs NZ $109/month, just NZ $12 more than the Ultra-Fast plan, but almost three times as fast.

Hyper Fibre 2

If you're interested in gigabit fibre speeds, the simplest hyper-fibre plan you can opt for is the Hyper Fibre 2. It gives you up to 2,000 Mbps for downloads and uploads, perfect for streaming in 4k and online gaming with no latency or lag.

However, remember that not all devices support hyper-fibre speeds, so check your device capabilities before signing up.

The Hyper Fibre 2 plan costs NZ $129/month.

Hyper Fibre 4

The Hyper Fibre 4 provides average speeds of up to 4,000 Mbps for download and upload. You can download large files in seconds, process huge amounts of data in real-time, and enjoy seamless multiplayer online gaming!

The Hyper Fibre 4 plan costs NZ $159/month, which is NZ $30 more than the Hyper Fibre 2 but gives you twice the internet speed.

Hyper Fibre 8

The Hyper Fibre 8 plan is among the fastest internet plans in New Zealand. It gives you lightning-fast speeds of up to 7,700/7,200 Mbps with unlimited data allowance.

This hyper-fibre plan can power large corporates and households with over 30 devices working simultaneously.

However, it's more expensive than most plans at NZ $289/month, so you should only consider it if you need this kind of speed.

Orcon Add-ons and Discounts

Orcon Add-ons and Discounts

In addition to excellent broadband plans, Orcon offers bundled discounts and low-cost add-ons, giving you the best value for your buck. For example, if you decide to bundle broadband and power, you'll get 10% off both plans.

Here are some optional add-ons:

  • Voiceline: You can add a landline for just NZ $10/month
  • Priority Support: Specialised Orcon customer support for NZ $15/month
  • Static IP: Costs NZ $10/month
  • 4G Backup: A 4G mobile network connection that kicks in if your fibre connection gets interrupted for NZ $15/month

Orcon Mobile Plans

Orcon also offers discounts when you bundle broadband and mobile services. They give you NZ $5 off for every Orcon monthly mobile plan you have (up to four plans). In case of outages or problems with your fibre connection, you can temporarily use your mobile data if you don't have a 4G backup.

Any unused data on your mobile plan automatically gets carried over to the next month for up to 12 months, so you can get the most out of your money!

If you need additional data or minutes, you can get 1GB for NZ $12 and 50 calling minutes to NZ and Australia for just NZ $7. However, keep in mind the add-ons don't roll over, so make sure to use them.

Here are the different mobile plans you can bundle with broadband:

Basic Plan

The Basic Mobile plan costs NZ $20/month and gives you the following:

  • 1.5GB NZ carry-over data
  • 200 NZ & Australia calling minutes
  • Unlimited NZ & Australia texts

Value Plan

The Value Mobile plan costs NZ $25/month and gives you the following:

  • 2.5GB NZ carry-over data
  • 300 NZ & Australia calling minutes
  • Unlimited NZ & Australia texts

Unlimited Texts & Calling Plan

The Unlimited Texts & Calling Mobile plan costs NZ $43/month and gives you the following:

  • 6GB NZ carry-over data
  • Unlimited calling minutes for NZ and Australia
  • Unlimited NZ & Australia texts

Unlimited Texts & Calling Plan

The Ultra plan costs NZ $55/month and gives you the following:

  • 12GB NZ carry-over data
  • Unlimited calling minutes for NZ and Australia
  • Unlimited NZ & Australia texts

Orcon Broadband Provider for Businesses

Orcon Broadband Provider for Businesses

Orcon offers customisable broadband packages for small businesses and large corporates alike. They can tailor a broadband deal for your company according to the amount of bandwidth and broadband speeds you need.

They also offer a wide range of additional services that can help you run your business transactions smoothly and securely online. If you're interested in Orcon Broadband Business Plans, contact their local support team and as for a quotation.

Alternatively, you can go with one of their pre-set hyper-fibre plans which can easily power large companies and businesses.

Orcon Broadband Pros and Cons

Pros

  • Affordable pricing
  • They offer bundled discounts and several useful add-ons
  • Free WiFi Pro 6 Router
  • All broadband plans come with unlimited data allowances
  • Reliable fibre broadband connections with speeds ranging from 300 Mbps to 7,700 Mbps
  • Leftover mobile data rolls over

Cons

  • No open-term contracts
  • Early exit fees are expensive
  • Only offer fibre plans

Is Orcon Broadband Right for You?

The first question you need to ask yourself is can you get fibre? Since Orcon mainly offers fibre broadband plans, if you don't have access to fibre infrastructure, you should consider other broadband providers.

The second thing to consider is how often you use the internet. If you're travelling most months or rarely stay at home, then a fixed-term contract might not be the best choice. You'd be paying for internet you're not using that often. Alternatively, you can check out NZ's no-contract broadband deals.

However, if you don't mind a fixed-contract fibre plan, Orcon is worth checking out. You can save lots of money with their discounts, bundled plans, and reasonably-priced add-ons. You can also use Glimp's Broadband Comparison Tool to compare Orcon's plans to other broadband providers.

Orcon Broadband Customer Service

Orcon Broadband Customer Service

Orcon's NZ-based customer service team is available via email, phone calls, and the live chat feature on their website. However, they encourage you to contact them through email first before calling their support desk.

Their technical team is available during weekdays from 8 AM to 10 PM and on weekends from 8 AM to 8 PM. Their live chat option is available Monday through Thursday from 10 AM to 4 PM.

They also have a comprehensive support page for FAQs and common issues you might encounter.

Conclusion

Orcon is one of the most popular broadband providers in New Zealand, with excellent internet plans, customer service, and discounts.

They specialise in fibre broadband connections, so if that's what you're looking for, Orcon is definitely worth checking out!

Frequently Asked Questions

How Do I Sign Up for Orcon Broadband?

First, visit their website and choose the Orcon fibre plan you want, including all add-ons and additional services. You'll need to enter your address to ensure they cover your area.

Next, you'll be prompted to create a My Orcon account, and once you enter your information, a member of the Orcon team will contact you.

Does Orcon Offer 5G Wireless Plans?

No. Orcon only provides fibre broadband plans with optional 4G data backups. However, they offer mobile plans with limited 4G data allowances depending on the mobile package you choose.

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Peter Allport , 2024-02-23

I'm so happy I asked Glimp for help, to find a service provider that suits our family's budget, without losing quality and unlimited data on both our mobile phones and broadband. Mele Falahola is a Comparison Specialist from Glimp and she was amazing from the beginning. Mele located the right service provider for our needs that will save us money!, fulfil our usage and more! compared to what we were using. My wife and I even asked for a comparison on our electricity bill. Mele responded immediately once she saw our monthly bills and compared it to another provider that not only do not required a contract to stick too (like the mobile and broadband provider Mele recommended) but their price per kWh was so much better! Which is why we changed that also. Thank you Mele and Glimp for your help. We can now look forward to our Christmas holiday in the Cook Islands from what we can now save. :-)