Wireless Nation - Broadband Provider Interview

Date Jul 13, 2020
Blog category Broadband
By Michael Speight


Hey everyone!

This month we are interviewing Wireless Nation, one of the broadband providers that we have on glimp. They are an innovative business that has focused on solving connectivity problems ​both in the rural sector and in urban centers. We hope you enjoy :) 

Can you please give us a bit of background on your company?

Wireless Nation ​is an innovative business and ​was founded in 2005 by Technical Director Tom Linn in response to the larger ISPs unwillingness to provide services to New Zealand’s rural sector. After securing initial funding, the company started delivering satellite broadband to rural customers in late 2006.

Since then, the company has focused on solving connectivity problems ​both in the rural sector and in urban centers ​and bringing these innovative solutions to market. ​They include Wireless over Fibre and Cable over Fibre solutions that enable super fast broadband to be easily installed in multi-dwelling units and Wireless over Satellite, which provides the Chatham Islands with fast, reliable internet.

While Wireless Nation now provides fast broadband anywhere in New Zealand, its focus is still on connecting rural New Zealand and bridging the growing digital divide.

​Our mission is to provide ​our customers with complete connectivity solutions for their current and future needs regardless of their location.

What are your values?

​We believe in doing fair and sustainable business. This means we do business in line with our values: Trust, Passion, Communication and conducting business in an ethical manner. We have a fantastic, committed team that always put the customer first and keeps solid internet connectivity in the forefront of their mind.​ We ensure our solutions are right for the customer and deliver consistent, future-proof service.

As a company, what do you pride yourself on?

​Excellence in customer service, having a great solid infrastructure delivering fast and reliable broadband to our commercial and residential customers and most importantly providing broadband anywhere in NZ even in the most difficult and remote spots via our cutting edge satellite technology. Our satellite equipment is already capable of delivering speeds of up to 34 Mbps down and 2 Mbps up, so when government funding for this technology comes in or if business customers want this service, we can just buy more bandwidth from the satellite operators and get such satellite broadband speeds to the market overnight.

What kind of services do you provide?

​We provide a wide variety of internet connectivity options: ADSL​, VDSL, Fibre, Fixed Wireless (RBI), Satellite, Point to Point and Point to Multipoint as well as other specialised solutions such as our high speed low cost apartment broadband "Cable over Fibre" (CoF). We service both residential and commercial customers.

Where do you provide your services?

​Due to our mix of technology, which includes satellite broadband, we can provide fast and reliable broadband anywhere in New Zealand.​

What sets you apart from other providers?

​We are an innovative business that does not only offer mass market products but also engineers commercial custom solutions. Interesting examples are Mobile Health, Civil Defense, Pure Pods and Hobbition Movie Set. Despite little marketing spend, we experience strong growth with an ever increasing residential and commercial customer base who recommend our service to their contacts.

We hope that you enjoyed our interview and there are more to come! If you would like to compare broadband plans, just go to glimp.co.nz. Please note, at this point in time, we show WIreless Nation broadband plans for rural areas and selected urban areas. 

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Leah Te Rangi , 2021-09-28

Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )

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