You know what’s incredibly frustrating? That moment when you’re at home and you’re about to queue up your favourite song, or indulge in a well-earned Netflix binge -- and you’re hit with a slow internet connection.
“Typical homes these days have several devices connected at any one time and we’re doing more and more online. This means we’re using more data than ever before and expect faster and more reliable broadband connections to stream or download high definition TV and video,” says Rosalie Nelson, Head of Market Insights for Chorus.
At this point, you have two options:
First, you will want to make sure that there isn’t an outage in your area. Consider using a mobile device to visit outages.chorus.co.nz to ensure it’s not just you.
If Chorus reports no issues, then try a speed test to see how fast your connection actually is. Your internet service provider may even offer a speed test on its website.
According to Chorus: If you are paying for an ADSL line, your speed test results should confirm download speeds of up to 2 Mbps. ADSL2+ should get you speeds of up to 24 Mbps. VDSL could go as fast as 70 Mbps. Fibre connections, currently being rolled out nationwide, will bring speeds of 100 Mbps or more, depending on the plan you select from your broadband provider. For reference, Netflix recommends 5 Mbps for HD quality video.
If the network is functioning, and your speed test is delivering what you paid for, you may want to consider addressing another factor that affects performance, such as how many people are using your connection. Chorus has a great list of things that can affect your internet speed.
Ultimately, you may want to consider upgrading your plan or switching your internet provider to one who may be able to offer you better speeds and greater value. The good news is that a majority of Kiwis could get faster speeds at little or no cost, says Chorus’ Rosalie Nelson. You can see what is available for your home with Chorus’ Broadband Checker.
Keen on finding a better internet plan? Glimp to the rescue! Thousands of Kiwis trust Glimp to help them find the best deals on internet, power and credit cards. Let Glimp find the best internet deal for YOU at glimp.co.nz.
Read the latest news on Telecommunications commissioner Tristan Gilbertson's plans about the Chorus wholesale price and the gro...
Living rurally doesn’t mean you have to compromise on your internet! Take a look at the best broadband plans and promos in rura...
Their was no report shown when I was credit checked and I went through the check to many times two days of checking thank you Emil
I found Glimp when I was looking for Internet Providers that I would have to sit through and compare myself. I at first thought Glimp was an Internet provider but then I was pleasantly surprised when they came up as a website solely for comparing all sorts of different things so the customer could find the best deal. I found my new Internet provider on there and even found out I could be with a better Power company then the one I am with now. Very Useful and I recommend Glimp to the bargain hunters!
Agent very helpful in getting me the best deal, made the whole process so easy, Highly recommend!
So happy with this service. Makes finding a new internet provider so much easier and offers the best deals! 10/10!!