The following items are excluded under your policy:
Other people’s items - Renters insurance only covers your items. It doesn’t cover the belongings of your flatmates, friends, and guests.
Valuables outside NZ - Tower will not cover your items if you lost or damaged them overseas.
General wear and tear - Damages sustained from normal wear and tear will not be covered by your policy.
You can set up a direct debit, and online banking. You can also pay in cash/EFTPOS at New Zealand Post.
Yes. You can cancel your policy for any reason any time! Give Tower a call at 0800 379 372 or use the Contact Us form provided in your My Tower account.
If you’re thinking of making the switch to a different provider, you can use our comparison tool at glimp to find a deal that suits your circumstances.
I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.
Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.
Virtually instant contact after filling out online form. Great rep - friendly and informative, great deal made for cheaper power, overall so far so good 😁
Easiest service to use and knowledgeable and experienced staff. Made switching power and broadband stress free! Thanks Jamie S, they answered all my questions I had about starting a new connection for broadband and power - even better than calling Slingshot direct as I got 3 months free internet and credit for using my own modem :)
Friendly staff, gave me different options and were able to save me $30 a month