Powershop sprung to life in 2009, backed by Meridian Energy. Powershop focused on making shopping for electricity easy and enjoyable, and created the tools people need to understand how much power they use, giving them the control to lower their bills. It worked. Today Powershops'Wellington headquarters are bursting at the seams, their Customer Service Centre is adding vibrancy to the rural Wairarapa township of Masterton and Powershop have a thriving frontier in Melbourne, Australia.
Ari Sargent has been working in the power industry for over twenty years. As an executive on the wholesale side, he used to wonder why things had to be so complicated for power users – indecipherable bills combined with complicated tariffs and contracts was often followed up with frustratingly unresponsive customer service. So setting up Powershop was a way for Ari to use all his industry knowledge and combine it with his inner technology geek, to make things easier for electricity customers.
Powershop want to hear from you. Powershop talk to users day and night online and via social media. That way, everyone can join in on the conversation and issues are dealt with quickly and openly. Powershop have a fantastic rating managing to score over 90% in the last 6 years in the ConsumerNZ customer service survey.
Powershop is for you if you live in Auckland, Hamilton, Wellington, Tauranga, Rotorua, Taupo, Hawkes Bay Taranaki, Manawatu or Wanganui and do not rely on piped-gas. In South Island, they provide their services in in Christchurch, Dunedin & Queenstown where you will be able to find great power deals and early-buy specials.