We've Identified a DNS issue for some of our customers with Static IP's. We will provide an update once our engineers have identified any issue. Please refer to our network status page for updates.
For a temporary fix, change your router to Google's DNS 22.214.171.124 and 126.96.36.199.
For the TP Link, open a browser and type 192.168.0.1. Type 'Admin' into password form, and then click on 'Network' on the left. Click 'Advanced' click 'Set DNS Server Manually' and type'188.8.131.52' into DNS server, and then 184.108.40.206 into Secondary DNS Server.
For the Netcomm routers, open a browser and type '192.168.20.1' Type 'Admin' into username and password. Click on 'advanced setup' then click on 'DNS'. Select the button 'Use the following Static DNS IP address' and then type '220.127.116.11' into Primary, and then '18.104.22.168' into Secondary.
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Sign up didn't go quite the way it was meant to. But Kate called and she walked through everything so we could work out what went wrong. she was patient, friendly, supportive and kept me calm to finally get plan registration sorted ( still can't log in though - she must be magic )
Found it really easy to find what i needed and also got a call regarding what deals might be best suited etc. Saves a lot of time. Highly reccommend glimp
Easy site to navigate. Gave me great options that suit my household including reputable providers I wasn't familiar with.
I’ve just had a great experience with Kurt from glimp compare. He helped me through the process from the time I clicked onto the website, via the chat function. Long story short I have signed up to a new power and broadband provider with significant cost savings. There was no pressure at any stage, just respectful guidance and facilitation to initiate the new supply.
Good options, but ideally an option to combine & compare cost for best mobile + broadband option would be nice.